Hawaiian Telcom Paramount Global Landing Page

TV Programming Changes

Starting September 30, 2024, we will no longer carry the Paramount Global suite of channels on our TV service due to the rate demands associated with their content.

Please know that this decision was not made lightly and we sincerely apologize for the frustration this may cause you and your family.

Despite a tough negotiation, Paramount Global demanded rates that do not reflect the value their content delivers to you. They have also been shifting the majority of their new shows to their Paramount Plus app, which we believe is unfair to the cable consumers like you, our valued customers.

We remain committed to keeping your monthly TV bill as low as possible, while keeping up with the increasing demands from programmers.

Mahalo for being a loyal Hawaiian Telcom customer and for your understanding as we make these programming changes.

Unfortunately, Paramount Global is charging too much for their content while they shift all of their exclusive programming to their Paramount+ App. Hawaiian Telcom has tried get the Paramount+ app included in your cable TV subscription; however, they have been unwilling to do so.

We have and always will be committed to doing our best to provide a wide variety of content to suit all of our customers’ needs; however, we’re also committed to managing cost increases that affect the monthly rate our customers pay for TV service.

Yellowstone season 5, part 2 is set to premier on Sunday November 10th at 7pm HST. It will also be shown at 9pm on CBS channel 7. Prior seasons of Yellowstone can be streamed on Peacock. To learn more about Peacock, please click the link. Peacock: Stream TV and Movies Online, Watch Live News and Sports (peacocktv.com)

YouTube TV carries the full Paramount Global suite of channels. Utilize Hawaiian Telcom's blazing fast internet to start your free trial of YouTube TV. To learn more, visit: tv.youtube.com/hawaiiantelcom.

Channel	Show	Alternate Channels to View	Streaming
TV Land	Seinfeld	Antenna TV (18)	Netflix
	Everybody Loves Raymond	IFC (1309/140)	Paramount+
	Bonanza	MeTV (19), CircleTV(45), INSP(1156/115)	Plex, Tubi TV
	Gunsmoke	INSP(1156/115), MeTV (19)	Paramount+, Pluto TV
	Andy Griffith Show	MeTV (19), Sundance (1310/143)	Peacock, Paramount+, Pluto TV
	King of Queens		Peacock, Paramount+, Pluto TV
	Roseanne		Peacock
Nickelodeon	Friends	TBS (1121/121)	Max
	Paw Patrol		Paramount +
	Blaze		Paramount +
	Spongebob		Paramount +
Comedy Central	Seinfeld	Antenna TV (18)	Netflix
	The Office		Paramount +
	South Park		Paramount +, MAX
	The Daily Show		Paramount+
	Family Guy	Fox(1003/3), FXX(1110/118), Freeform (1122/122)
	Parks and Rec		Peacock
Paramount Network	Bar Rescue		Paramount+, Pluto TV
	Two and a Half Men	IIFC (1309/140), CW (1002/2)	Peacock, AppleTV
	Yellowstone		Peacock
	1883		Paramount+
	Ink Master		Paramount+, Pluto TV

We recommend customers subscribe to the Paramount+ app directly as it contains most of the shows and movies found on Cable TV. The Paramount+ has several pricing options available. Visit https://www.paramountplus.com/account/signup/pickplan/ to start your free trial.

Follow these steps to get the Paramount+ app on your TV:

1. Check Your TV Compatibility
First, ensure that your TV or streaming device is compatible with the Paramount+ app. The app is available on most Smart TVs, Streaming Devices, Gaming Consoles, and Fioptics+ Set Top Box. If your TV is not compatible, you can still watch Paramount+ by using an external device like a Roku, Fire Stick, Apple TV, or by casting from your phone.

2. Download the Paramount+ App

For the Fioptics+ Set Top Box:

Tune to channel 91 or go into the Apps & Games menu to launch the Paramount+ app.
Upon launch, you will be asked to install the Paramount+ app if it is not already installed.
Once installed, log in with your Paramount+ account credentials.

For Smart TVs:

Turn on your TV and ensure it's connected to the internet.
Go to the App Store or Channel Store on your TV’s home screen.
Use the search feature to type "Paramount+".
Select the Paramount+ app from the results.
Choose Install or Download to add the app to your TV.

For Streaming Devices (Apple TV, Fire TV, Roku, etc.):

Turn on your streaming device and navigate to the App Store or Channel Store.
Search for "Paramount+" in the store.
Select the app and press Install or Download.

3. Sign In or Sign Up for Paramount+
Once the app is installed, open it on your TV. If you already have a Paramount+ account, select Sign In and enter your login credentials. If you don’t have an account yet, you can sign up directly through the app by following the on-screen instructions, or visit paramountplus.com on a computer or mobile device to sign up.

4. Start Watching
Once you're signed in, you can start browsing through movies, shows, and live TV content.

Unlike other content providers such as HBO Max who give customers access to content on TV and within their app, Paramount Global forces customers to purchase both to view all of their shows and movies. Hawaiian Telcom is strongly discouraged by their lack of flexibility in giving customers the content that they want, when and where they want.

You can make changes to your TV channel package by calling us at 808-643-3456 or chatting with us online at hawaiiantel.com/tv.

If you are a current MyWay TV customers and your only genre pack is Trends pack, your genre pack will automatically change to Lifestyle pack.

If you are a current MyWay TV customers and you have Trends pack and at least one other genre pack, Trends will automatically be removed from your account.

E! and Viceland channels have moved to the Lifestyle Pack.

All recordings on Paramount Global channels will be deleted as we no longer have rights to access the shows and movies. Any future scheduled recordings will also not be available.

Access to the Video On Demand will also be removed as we no longer have rights to their shows and movies.

Despite the decrease in value and the availability of Paramount shows on numerous free and low-cost platforms, they still insist on charging significant fees. As a local business, we can thrive only when we deliver the best possible value for you from all our services. With all the channels we offer our customers, imagine the impact on your monthly bill if we agreed to pay every network whatever price they demanded.

Rising programming costs, including Paramount, affect ALL video providers and increase your bill every year. We absorb as much of these increases as possible but are not able to cover all of them. We strive to continue to provide value, which means in some cases we need to remove those networks that no longer are worth what they demand.

Historically, Hawaiian Telcom has absorbed many of these content costs instead of passing them on to customers. However, this is no longer sustainable as a TV provider.

If your question has not been answered or you would like to make an update to your TV package, please call 808-643-7300.