1. Developer requests a Will Serve Letter & the nearest HT Connection Point.
2. Developer provides estimated # of units and sq footage of project.

1. HT Replies with Letter & Connection Point

Step 2

Initial Drawings

1. Designer begins drawings, and sends any drawings or permit requsets to HT for review.
2. Developer to use section 24 of HT Standards.

1. HT-Plan Review receives drawings and permits, and assigns to HT engineer for review/reply. HT to share plans with MDU team to review in-unit specs.

Step 3

Final Drawings

1. Final drawings are submitted to HT for signature.
2. Developer to share drawings to their electrical subcontractor.

1. HT Engineer to sign final drawings. HT-Plan Review logs latest drawing to HT Internal Sharepoint. 

Step 4

Bill of Materials

1. Electrical contractor submits proposed BOM for new telecom infrastructure to HT.

1. HT to approve or provide drawings of infrastructure.

Step 5

Demolition (optional)

1. If developer plans to demolition an old site, developer to schedule cable removals with HT.

1. HT to cut and clear out all cables, free of charge.

Step 6

Scheduling

1. Building manager or customer to provide the desired date of service to HT Sales.

1. HT Engineer to design fiber and schedule construction.
2. MDU Sales Team
   1. Residential Bulk Service - Jaydence Goya 
3. HT Sales Team
   1. Government - Brandon Onishi 
   2. Large Commercial Business - Phyllis Freitas 
   3. Small Business/Single Tenants - Meggan Fontes 
   4. Residential Bulk Service - Jaydence Goya 
   5. Residential Service - CCSSC 
   6. For smaller businesses or residential service, can call in to request service as well. Res: 643-3456; Biz: 643-4411.

Step 7

Construction

1. Electrical contractor to build telecom infrastructure for HT approval.

Step 8

Inspection

1. Developer or electrical contractor to schedule HT inspection with HT Engineer per Section 24.

1. HT Inspector to mandrel test 2" and 4" conduits, and report all footages to engineering.
2. HT Engineer to update internal map, fiber design, and HT construction schedule if needed.

Step 9

Move In

1. Customer, building manager, or property owner to schedule installation before or after move-in (based on their preference).

1. If HT is given 3 months notice, HT construction can begin as early as 2 months before move in.
2. For MDU projects, HT can install services to every unit before move in. Residential Bulk Service - Jaydence Goya