Internet for All

Hawaiian Telcom is committed to ensuring everyone stays connected, and with the help of the Affordable Connectivity Program you can save up to $30 a month on your internet bill.
 
Save on any plan available at your address and even get 100 Mbps free.
 
 
ACP_Graphic_NEW2-100

About the Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) benefits program that helps ensure households can afford the broadband they need for work, school, healthcare, and more.
 
The benefit provides a discount of up to $30 per month toward internet service for eligible households. The ACP is limited to one monthly service discount per address.

Just three easy steps

Apply


Apply to qualify for the Affordable Connectivity Program at ACPBenefit.org

Submit Your Enrollment


If you qualify, fill out the Hawaiian Telcom ACP Customer Opt-In Form here.

Apply Your Savings


Call our Customer Service center to place your order and get your ACP discount.

Frequently Asked Questions

Who is eligible for the ACP?

Here are the ways your household can qualify for the ACP:

Household Income Guidelines

You can qualify for ACP assistance if your income is 200% or less than the Federal Poverty Guidelines (see table below). The guideline is based on your household size and state.

You may be required to show proof of income, such as a tax return or three consecutive pay stubs, when you apply for the ACP at ACPBenefit.org.

If You Participate in Certain Government Assistance Programs

Federal Assistance Programs

Your household is eligible for the ACP if you (or someone in your household) participate in one of these programs:

  • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
  • Medicaid
  • Special Supplemental Nutrition Program for Women, Infants and Children (WIC)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veteran's Pension and Survivors Benefit
  • Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligible Provision schools in the 2019-20, 2020-21, or 2021-22 school year
  • Received a Federal Pell Grant in the current award year

You may need to show a card, letter or official document as proof that you participate in one of these programs when you apply for the ACP.

If You Already Receive a Lifeline Benefit

Lifeline is a FCC program to help make communications services more affordable for low-income consumers. If you currently receive a Lifeline benefit, you automatically qualify for the ACP, and you can receive both benefits at the same time.

What Hawaiian Telcom Internet plans are eligible for the ACP benefit?
All residential Internet services are eligible for the benefit.
What if I or anyone in my household already receive an ACP benefit with a wireless provider?
Each household can only receive one monthly benefit on one service at a time. You may choose to transfer your benefit to your Hawaiian Telcom Internet service.
Can I get the Lifeline Program benefit in addition to my ACP benefit?
If you or members of your household qualify for both the Lifeline program and the ACP, you may apply both benefits to your Internet service.
How is my eligibility verified?
The Federal Communication Commission's National Verifier is the only way to be verified for the benefit. Click here to get verified.